Legal Practice

ASSET TYPE: Global Center of Excellence

SERVICES: Location Strategy & Incentives

GOAL: Navigate an international law firm as they invested in a new shared services operation

LOCATION: Global

PERFORMANCE DETAILS:
• International law firm evaluating a new location to invest a shared services operation to deliver as a center of excellence

RESULT:
• Developed a global market benchmarking model to evaluate locations across APAC, EMEA, and LatAm
• Assessed the bespoke nature of the shared services operations by defining and standardizing the roles in a global format
• Delivered a comprehensive report and strategic recommendations to the client leadership team
• Ultimately, the company chose to setup a shared service center in each respective region to provide support across relevant time zones